Customer Service Center - FAQ, Tutorial, Support
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If you have any question, please feel free to let us know. You can reach us for any further assistance at:
Techical Support:
tech@avSofts.com
Sale Support:
sales@avSofts.com
Support Center
Lost Registration Code
Click above if you lost your Registration Code for a software you have purchased.
Click above to read FAQ and tutorials of a specific product.
General FAQ
click above to read the general FAQ (sales question, general questions, etc.)
Technical and Sales Support
If you still can't solve your problem, please contact our support team. We'll try to help you as fast as possible, usually in 1 business day.
Technical Support: tech@avsofts.com
Sales Support: sales@avsofts.com
Unfortunately some messages may be rejected by mail servers as spam or as ones which contain viruses. So, in this respect we would like to kindly ask you to duplicate your message with an alternative email address, if you haven't received a reply within 48 hours in order to make sure that your messages reach us.
All support is carried out via e-mail only. We do not have a telephone technical support service at present.
Pegasus Media Software focuses on developing easy-to-use and powerful audio,video softwares and providing our customers complete multimedia software solution. With our softwares, you can edit, convert audio, video files between all popular video formats including AVI,MPEG,MP4,WMV,ASF,MOV,VOB,etc and enjoy music and movies on portable devices such as iPod,iPhone,PSP,Zune. Our current products includes iPod Video Converter,iPhone Video Converter,PSP Video Converter,Zune Video Converter. All softwares by Pegasus Media Software, Ltd. are copyright protected legally.